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API NOTICE
12 DECEMBER 2018
Digital Assets Launch Reminder
This email serves as a reminder that ICE will be listing a new market type called Digital Asset Futures (178). Pending regulatory approval, the target first trade date for Digital Asset Futures is Thursday, January 24, 2019. The product specification can be found here. The new market type is currently available in API Test for testing. For iMpact Price Feed clients, Digital Asset Futures will be supported under the existing ICE Futures US Financials multicast groups as well as the new Digital Asset multicast groups. iMpact Multicast clients only need to subscribe to one of the channels. The details for the new Digital Asset multicast groups in API Test can be found here. The production multicast channels have been added to the ICE Multicast Connectivity Guide.

Bitcoin Futures Reference Data Information

Because the Bitcoin product is a daily contract, each day there will be a new market (i.e., market id) that becomes available as tradable on the exchange. Because of this behavior, we will list two subsequent days of markets that will be available in static data, but not tradable. The table below serves to illustrate the behavior using test data: 


Each day, the market that’s tradable for the day will stop trading at 6:00 pm ET. The market that is tradable the next day will be available for trading at 8:00PM, which is after the daily production maintenance window.
 
Milestones

Now - Customer User Administrators may contact ICE User Administration at iceuseradministration@theice.com to request ids be provisioned to the new Digital Asset Futures Market Type in production. IDs will not be automatically permissioned for the new market type.

12/17/2018 - Bitcoin Reference Data set up and available for download in production. The production data is below.

12/18/2018 - New Digital Assets multicast channels start heart-beating in production. Channel info here

1/10/2019 - Clearing limits can be set up in production

1/24/2019 - Product is live for trading.
Reporting and Tracking Issues
The ICE Helpdesk is the first point of contact for any production environment issues. If necessary, issues will be escalated to the API Development Support Team.

All support requests must be submitted via email to integrate@theice.com. When a client sends an email it is routed directly to the respective Support Team(s) improving response times to your inquiries and issue resolution.

Thank you for your cooperation in supporting ICE's efforts to improve our ability to better serve our customers' support needs.
ICE 24-hour Help Desk
(770)738-2101 Option 1
icehelpdesk@theice.com
5:30pm EST Sunday - 5:30pm EST Friday
Development Support
Please include as much detail as possible when submitting problem descriptions. All issues should be submitted via email to integrate@theice.com.
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Key Information Documents for certain products covered by the EU Packaged Retail and Insurance-based Investment Products Regulation can be accessed on the relevant exchange website under the heading “Key information Documents (KIDS),” commencing January 1, 2018.

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